When you use the SoftwareSpend services, you agree that SoftwareSpend is the data controller and responsible for the processing of any personal information you may provide.
Most web pages under the SoftwareSpend.com domain can be browsed without revealing any personal information. However, in order to access webinars, and some services, you are required to provide some personal information. By registering or completing web forms, you consent to the transfer and storage of that information on the server space we rent at our web provider.
Our primary purpose in collecting personal information is to provide you with an agreeable and personalised customer experience. In order to analyse trends and improve our website, we may collect and store the following personal information:
- email address, company name and contact information;
- transactional information based on your activities on the sites;
- other information from your activity on our website, including statistics on page views, traffic to and from the websites, IP addresses, browser types, time zone and standard web log information.
You agree that we may use your personal information to:
- provide the services and customer support you request;
- customise, measure and improve our services, content and advertising;
- inform you about our services and promotional offers.
We will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent.
In order to provide you with the services available via the SoftwareSpend.com website, we may share your information with our service providers. Any service providers receiving such personal information will be under a contractual obligation to SoftwareSpend to maintain strict controls over the personal information provided.
Please be aware that laws in the various jurisdictions in which we operate may obligate us to disclose personal information to law enforcement authorities as part of a legal process or an enforceable government request.
We may use “cookies” (small files placed on your hard drive) on certain of our pages to customise our services and to help analyse traffic on our web pages.
Your information is stored on the server space we rent at our web provider. We use the best possible measures of protection (encryption, passwords, physical security, etc.) to protect your personal information. However, we cannot be held responsible for unlawful access to and use of personal information.
In order to prevent loss of personal information due to errors or system failures, backup copies are made of personal information including the contents that you have submitted in the forms. Therefore, your files and data may remain in our possession even after deletion or termination of your user account.
Our partners employ industry security measures, appropriate data collection, storage and processing practices to protect against unauthorized access, alteration, disclosure or destruction of your data stored in your user account.
Some pages of our website contain external links. You are advised to verify the privacy practices of such other websites. We are not responsible for use or misuse of information you may provide at websites other than those under the SoftwareSpend.com domain.
In case of services requiring payment, we may request credit card or other payment account information, which will be used solely for processing payments.
SoftwareSpend does not knowingly collect personal information from users who are under 18 years of age.